A List of Typhoon Ondoy Hotlines, Links and Resources

Share This Post: a compilation of hotlines, links and other useful resources to help out with the Typhoon Ondoy /Ketsana rescue and relief efforts , with Renzie Baluyut.

We’re now on Day Two:  the whole deluge brought down on us by Typhoon Ondoy /Ketsana has been physically and emotionally draining for us all here in Metro Manila.

I realized right after posting my two articles yesterday that the whole disaster brought about by Typhoon Ondoy /Ketsana is really far from over.  As it is, the last couple of blog posts have been troubling for those who particularly have relatives and loved ones in the general areas of Pasig, Cainta and Marikina where floodwaters haven’t subsided yet.

The bridge on Ortigas Avenue Extension, leading to the areas of Pasig and Rizal.  Floodwaters have generally subsided everywhere else as the rains have stopped, but as you can see, this area was still completely inaccessible the day after Typhoon Ondoy hit Metro Manila.
The bridge on Ortigas Avenue Extension, leading to the areas of Pasig and Rizal. Floodwaters have generally subsided everywhere else as the rains have stopped, but as you can see, this area was still completely inaccessible the day after Typhoon Ondoy hit Metro Manila.

And that was yesterday.  I just woke up and had only begun to monitor the ongoing chatter over at Facebook.  Personally, I hope things are a lot better now.

The destruction brought about by Typhoon Ondoy/Ketsana was thorough and widespread, no doubt about it.  In any case, our work here is far from over.  As we speak, rescue teams are still working around the clock and everyone’s still trying to account for all their loved ones (particularly those who have been unfortunate enough to have been in Marikina, Pasig, Cainta, Fairview, etc.) who they haven’t heard from yet.  The more proactive ones have been volunteering and helping out with the relief efforts.   And in the meantime, blogs and social media continue to share all kinds of useful information at this time of need.

Useful Links and Contact Details:

If you have loved ones, friends or relatives that need rescuing or checking up on:

All calls for help, please help us by filling out information here at the Rescue InfoHub Center: http://spreadsheets.google.com/ccc?key=0Ai4KmPHsK-wPdG9odTlrdGhOVTZhbmxmMjFMb3cwOGc&hl=en

You can also put all your pertinent information on this spreadsheet here:  https://spreadsheets.google.com/viewform?formkey=dExYV0pxcWlLLWVOUmQzeDUwWUdObVE6MA .  Rescue teams will do the best they can, and believe me, they are.

Update as of September 28, 2:00PM:

According to Philippine National Police spokesman Senior Superintendent Leonardo Espina, you can text the names of missing persons to the relief and rescue command posts located in Marikina, Quezon City, Pasig City and Cainta, Rizal.   Needless to say, Marikina, Quezon City, Pasig and Cainta are the four areas badly hit by Typhoon Ondoy /Ketsana.

For Marikina: coordinate with Mon Santiago at +63920.9389914
For Quezon City: coordinate with Teresa Amarillo at +63921.6555262
For Pasig City: send text to +63918.9356318;
For Cainta: +63917.5606241.

Rescue Hotlines and Help Desks:

1. National Disaster Coordinating Council (NDCC) (+632-9125668, +632-9111406, +632-9115061, +632-9122665), Help hotlines: (+65 734-2118, 734-2120), Email: ndcchelpdesk@gmail.com
2. Philippine Coast Guard (+632-5276136)
3. Air Force (+63908-1126976, +632-8535023)
4. Metro Manila Development Authority (136)
5. Marikina City Rescue (+632-6462436, +632-6462423, +632920-9072902)

6. Pasig Rescue Emergency Number (+632-6310099)
7. Quezon City Rescue (161)
8. San Juan City Hall Command Post (+632-4681697)
9. Bureau of Fire Protection Region III (Central Luzon) Hotline: (+63245-9634376)
10. Senator Dick Gordon (+639178997898, +63938-444BOYS, +632-9342118, +632-4338528)

11. Senator Manny Villar (+639174226800. +639172414864, +639276751981)

Civil Society/ Media

1. Philippine National Red Cross (143, +632-5270000)
2. Philippine National Red Cross Rizal Chapter operations center hotline: (+632-6350922, +632-6347824)
3. Go to GMA Facebook page & post complete addresses and names of people in need of immediate help.
4. ABS-CBN Typhoon Ondoy Hotline: (+632-4163641)
5. Jam 88.3: (+632- 6318803) or SMS at JAM (space) 883 (space) your message to 2968

6. GMA Kapuso Helpline: (+632-9811950-59)

Rubber Boat, 4×4 Trucks, Chopper Requests

1. NCRPO (+632-8383203, +632-8383354)
2. Private citizens who would like to lend their motor boats for rescue please call emergency nos: +632-9125668, +632-9111406, +632-9122665, +632-9115061)
3. You can also text (+632917-4226800 or +632927-6751981) for rescue dump trucks.
4. For those who are able to lend 4×4 trucks for rescue: Please send truck to Greenhills Shoppng Center Unimart Grocery to await deployment, Tel No. (+632920-9072902).
5. Petron & San Miguel Corporation are lending choppers for rescue operations, call/text: (+632917-8140655) ask for Lydia Ragasa

URGENT:  Donations of heavy duty flashlights needed for rescue operations in Cainta area. Contact Cielo at (+632918-8824356)

Power Supply

* Meralco (+63917-5592824, 16211, +63920-9292824) If you want service cut off to your area to prevent fires and electrocution.

Sahana Disaster Management System needs IT volunteers. http://sahana.kahelos.org. Email sahana@kahelos.org.

Businesses/ Commercial Establishments
1. 7-11 stores
2. Alabang Town Center drop off goods at the concierge. For inquiries, please call (+63… or +632-7721860).
3. Aranaz Stores in Rockwell & Greenbelt is accepting donations of any kind for Payatas communities affected by Ondoy
4. Binalot at Greenbelt 1, call Tetchie Bundalian at (+632922-8573277)
5. Brainbeam Events, Inc. 2/F MB Aguirre Cornerhs Bldg,15 Pres Ave cor Elizalde Sts, BF Homes Paranaque across the old Caltex in BF. Will accept relief goods.

6. The Coffee Bean & Tea Leaf will be accepting canned goods, water, clothes, blankets, towels, medicine, and emergency supplies (no cash) in all our branches on behalf of the victims of Typhoon Ondoy starting today until Friday. Your generosity wi…ll be much appreciated during this difficult time for our brothersand sisters in need.
7. Fantastik Manila – send donations to 5729 Calasanz St. Barangay Olympia Makati City Telephone Numbers +632-7290530 or +632-5017405
8. Jollibee branches in Metro Manila – drop off point
9. Luca stores (Rockwell, Shang-rila, Eastwood, or GA towers): Send your old clothes & donations (no cash pls).
10. Manor Superclub, Eastwood City will accept goods and other emergency items starting Sunday at 10 am.

11. Ministop IBARRA (Espana cor. Blumentritt, Sampaloc Manila) is also accepting relief goods, Food (non-perishable goods only) Clothing, Medicines, Beds, Pillows, Blankets, Emergency Supplies to help Typhoon Ondoy victims.
12. Moonshine boutique in Rockwell also accepting relief good to help Ondoy victims in Marikina and Cainta.
13. Myron’s Greenbelt will accept relief goods
14. Papemelroti stores in 91 Roces Ave. / Ali Mall Cubao / SM City North EDSA / SM Fairview / SM Megamall / Glorietta 3 in Makati / SM Centerpoint / SM Southmall are accepting relief goods (canned goods / milk / bottled water / clothes – NO CASH pls.)
15. Philippine Daily Inquirer – 1098 Chino Roces Ave. corner Mascardo and Yague Streets, Makati City and to any of its classified ads branches, and to any McDonald’s branch within Metro Manila. Donations in kind, such as instant noodles, canned goods, formula milk, blankets and clothes, are urgently needed. Call (+632-8978808 loc. 260) and look for Megi Garcia

16. PowerPlant Mall accepting donations for ABS-CBN foundation. Dropoff at admin office, P1 level.
17. Red Kimono restaurants – has branches in Pasig, Pampanga, Quezon City and Taguig City. Will accept canned goods, bottled water, clothing for all ages, basic household items.
18. R.O.X. – Recreational Outdoor eXchange is accepting donation for relief good for Typhoon Ondoy victims. You can bring it in the store located in B1 building Bonifacio High St., Tel. No. (+632-8564638/39)
19. Shell gas stations – drop off point
20. Smart Wireless Centers – SM Fairview, SM North EDSA, Gateway Mall Cubao, AliMall Cubao, SM Megamall, SM Muntinlupa, SM Bicutan, SM Sucat, Festival Mall Alabang, Alabang Town Center and SM Southmall. Will accept cash or goods.

21. Team Manila stores in Trinoma, Mall of Asia, Jupiter Bel-Air and Rockwell shall be accepting relief goods (Canned Goods, Ready-to-drink Milk,Bottled Water and Clothes) for distribution by Veritas.
22. Total gas stations- drop off point
23. Unimart will receive all cash and in-kind donations to be transferred to LSGH Gate 2.
24. Vivere Suites 5102 Ridgeway Avenue, Fil-Invest Corporate City, Alabang, Muntinlupa City. Contact (+632-7717777) for inquiries or drop off at concierge area. Will accept relief goods.
25. Whitespace 2314 Chino Roces Ave Ext as a Makati drop-off for relief goods.

Government/ Civil Society/ Movements

1. Victory Fort is opening its doors to those affected by the typhoon. Call 813-FORT.
2. ABS-CBN through Banco de Oro account number 56300-20111 account name: ABS-CBN Foundation Incorporation
3. Akbayan’s taking donations, call 433-69-33/433-68-31 to donate or volunteer.
4. Brgy. San Antonio Bgy Hall near Paranaque City Hall (Sta. Lucia St. corner San Pablo St., San Antonio Valley 1, Paranaque. Drop off point.
5. Citizens Disaster Response Center (CDRC): Relief goods for typhoon victims being accepted at 72-A Times St., West Triangle, QC. Tel (+632-9299820/22)

6. Department of Social Welfare and Development donation drop off points: National Resource Operations Center, Chapel Road, Pasay City (Contact: Mrs. Francon Favian) / Quezon City Area Disaster Resource Operations Monitoring and Info Center (DROMIC). Contact Rey Martija or Imee Rose Castillo, Tel Nos. (+632-9517119, +632-9512435) or Assistant Secretary Vilma Cabrera Tel No. (+632918-9345625) / San Rafael corner Legarda Streets, Quiapo, Manila (Contact: Dir. Thelsa P. Biolna, Dir. Delia Bauan Tel Nos. (+632-7348622, +632-7348642)
7. Kabataan Partylist Drop off donations or volunteer at 118-B Sct. Rallos QC. (+632926-6677163) or kabataanpartylist@gmail.com
8. Sen. Kiko Pangilinan is accepting donations @ AGS Bldg Annex, 446 EDSA Guadalupe Viejo. Contact Vina Vargas at (+632917-8081247)
9. Luzon Relief: Donations can be brought to RENAISSANCE FITNESS CENTER, 2nd Floor, Bramante Building, Renaissance Towers Ortigas, Meralco Avenue, Pasig City starting MONDAY (Sept.28) / 9am – 7pm Contact Person: Warren Habaluyas (+632929-8713488) or email at luzonrelief@gmail.com
10. Marika Bouncers Coop – 95 Malaya St., Malanday, Marikina : will accept donations starting Sept. 28 at 10 AM

11. Miriam Quiambao drop off point: One Orchard Road Building in Eastwood, or message http://www.twitter.com/miriamq for more details.
12. Move for Chiz is asking for volunteers and donations at Bay Park Tent, along Roxas Blvd., beside Max Restaurant and Diamond Hotel in Manila, or at Gilas Minipark at Unang Hakbang St., Gilas Q.C.
13. NoyMar relief Operations: Clare Amador (+639285205508) or Jana Vicente at +63928…). Drop off for relief donations is at Balay Expo Center across Farmers Market Cubao.
14. Operation Rainbow (Zac Faelnar Camara) at Ayala Alabang Village needs Canned Goods, Ready-To-Eat Food, Bottled Water, Ready-To-Drink Milk/ Juice, Clothing, Blankets, contact (+632-4…
15. Philippine Army Gym inside Fort Bonifacio or GHQ Gym in Camp Aguinaldo are now distributing donations for Ondoy Victims.

16. Philippine National Red Cross‘ different ways to Donate.
17. Red Cross Load Donations: Right now the easiest way to make donations from the seat of your chair is via mobile phone load. The Red Cross Rescue and Relief Operations. Text: RED<space>AMOUNT to 2899 (Globe) or 4483 (Smart)
18. Relief Efforts for Pasig at Valle Verde 1 Village Park, contact (+632916-4945000, +632917-5273616)
19. Relief Operations Center at AGS Annex, #446 EDSA Guadalupe Viejo after PET Tower contact Ares at (+632917-8554935) or Rachel at (+632918-9241636)
20. Sagip Kapamilya hotlines (+632-4132667, +632-4160387) #13 Examiner St. West Triangle, QC. and Scout Mayoran, cor. Morato, near Alex III.

21. Tulong Bayan hotlines for donations and volunteers are (+632908-6579998) Marilyn, (+632939-3633436) Jenn (+632-9137122, +632-9136254 & +632-9…).
22. TXTPower now accepts donations via SmartMoney 5577514418667103, GCash 09179751092 and Paypal http://is.gd/3GvuN
23. World Vision partners with Phil Coast Guard and kind individuals for relief distribution to 3k families. Call (+632-3747618 local 242) or text (+632917-8623209) to help.
24. Worldvision Foundation is also accepting donations/volunteers to pack relief goods in QC. For $-donations, BPI:USDacct #4254-0050-08

Religious/ Schools & Universities

1. Assumption College San Lorenzo is now accepting donations. Please drop them off at the AC guardhouse.
2. Ateneo de Manila University is now accepting donations for the victims of Ondoy. Donations can be dropped at MVP Lobby. For those stranded/those who need help: To all students who need help or know of people who need help. Please text the name, location, and contact number to (+6329088877166). ATENEO, which is now an open shelter, accepts refugees. Call (+632917-8952792)
3. Ateneo Law School – Rockwell. Looking for donations and volunteers. 20 Rockwell Drive, Rockwell Center, Makati City. Call (+632-8997691 to 96)
4. Caritas Manila Office at Jesus St., Pandacan Manila near Nagtahan Bridge (+63…, +63…)
5. CCF Ortigas St Francis Mall Room 402

6. CFC Center Ortigas is now open for donations in cash or kind. Call (+63… to 87) or text (+632922-2542819)
7. De La Salle University-Manila – The Sagip Metro relief operation will start to accept donation for Ondoy victims starting Monday @ 8:30 am. Please bring goods to the South Gate of DLSU-Manila.
8. De La Salle Zobel will be accepting donations tomorrow at Gym 5 (Near Gate 7 in Molave St.)
9. DLSU Medical Center will accept canned goods, blankets, clothes, water. Location is at Congressional Avenue, Dasmarinas, Cavite. Telephone lines are at (+632-8447832) and (+6346-…
10. Hillsborough Village Chapel – Water, blankets, shoes, and clothes may be sent to Hillsborough Village Chapel in Muntinlupa City. These will go to families whose houses were washed out in the nearby sitios.

11. La Salle Greenhills for Greenhills/Mandaluyong/San Juan Area, if you want to help out with the rescue and relief operations, you can drop off your donations (clothes, food, etc..) at LSGH Gate 2 or volunteer from 9am to receive, sort, repack the donations.
12. Our Lady of Pentecost Parish (+63…, +632-9290665) per Gabe Mercado, donations are very much welcome. The Parish is located at 12 F. Dela Rosa corner C. Salvador Sts., Loyola Heights, Quezon City.
13. Peace Retreat Movement – leave all donations at the Peace Retreat Movement (PRM) office, 2F, Rm. 72L, Christ the King (HS) Bldg. on Wednesday, Sept 30, 12noon
14. Playschool International in Better Living is open to receive relief goods. Feel free to drop it there for your convenience. No Cash Pls.
15. Radio Veritas at Veritas Tower West Ave. Cor EDSA (+632-9257931-40)

16. San Beda College of Arts and Sciences Student Council – accepting clothes, meds, water, canned goods, soap, money, etc.
17. Santuario de San Antonio Parish – McKinley Road, Forbes Park. Accepting all kinds of relief goods. Contact JJ Yulo or Mike Yuson
18. Simbahang Lingkod ng Bayan Task Force Noah, a disaster response arm of the Jesuits, is accepting donations. Please drop it off sa Ateneo Cervini Dorm.
19. Southville International School and Colleges – will only accept goods. (+632915-5385113, +632915-4151319)
20. St. James Church Multi-Purpose Hall – Drop off point

21. St. Pedro Poveda College is now accepting relief goods. call the Social Action Center (+63… loc. 121)
22. UA&P Please contact Dae Lee [SEB EVP] at (+632917-8323533) needs donations and volunteers.
23. UP Sigma Alpha Nu Sorority MANILA – collecting food, water and toiletries. You may drop them off at unit 12-O One Adriatico Place, Ermita Manila or contact (+632917-8857188, +632917-6659948).
24. UP College of Arts and Letters (CAL) is accepting goods and cash. Donation center at CAL/text (+632929-6454102).
25. UP Diliman USC is collecting food, clothing and/or cash. Contact TITUS (+632917-8001909), JOSE (+632927-3056607) and TIN (+632915-4906106)

26. UP’s OVCCA accepting donations of relief goods starting tomorrow. Please help by disseminating this info. Contact (+632-9282947).
27. Katipunan Avenue. Contact Erica Paredes at (+632917-4741930) — they need bread, packed juice, sandwich filling (tuna, chicken, anything) You can help her make them, deliver the sandwiches to her house, or help her distribute!  Call for more details.
28. Valle Verde Mansions – 135 CAPT. HENRY JAVIER ST. BRGY. ORANBO, PASIG. This is near ULTRA for relief drop-off
29. Xavier School in San Juan is now accepting donations, please bring to Multipurpose Center (MPC).

Private Citizens

1. MAKATI: 5729 Calasanz St., Olympia Makati City or call for pick up at (+632-5017405 or +632-7290530) c/o Omel Santos
2. SOUTH: Accepting relief goods in SOUTH AREA. Please contact Anne at (+632915-2854240)
3. Karen Ang of Pasig 3 Kagandahan corner Kabutihan Streets, Kawilihan Village, Pasig (+632920-9520900) will forward donated relief goods to Red Cross
4. Colleen Manabat (Heartrio Prints) of Angeles City will accept bottled water, canned goods, blankets, clothes, medicines from 9 AM to 6PM. Address is Stall 2 MGY Building, 2444 Sto. Entierro St, Sto. Cristo, Angeles City. She will forward the donations to Sagip Kapamilya – ABS-CBN Foundation.
5. Joseph Castillo of Cebu – will send a 20 ft. container to Manila and is looking for donations from Cebuanos. Get in touch with him through (+6329082368999 or +632932-2117111)

6. Bianca – will pick up donations from Greenhills/San Juan area. Donate food, medicine, or clothing. Call (+632-4123861, +632927-8436002)
7. Kelly & Jodge – Colonade Residences, Legaspi St. corner C. Palanca, Makati City. Will accept relief goods.
8. Omel Santos – 5729 Calasanz St., Olympia Makati City. Call (+632-5017405 or +632-7290530). Drop off point for donations. Also willing to pick up.
9. RJ Ledesma and friends – call us at (+632917-8131601) for pick of donations. Only relief goods

People Tracker (using your phones, get your friends and family to turn on their finderservice for you)

* FINDERSERVICE. For Smart, text “wis <your name> <your mobile>” to 386.
* FINDERSERVICE. For Globe, text “find <your name> <your mobile> to 7000.

Hey, credit goes to Jayvee Sacramento and all the other good people of  Sour Politics for putting together all this information for everyone’s easy reference.

More updates from these guys:

NDCC Situation Reports (Click to Download PDF):

Medical Reminder

For all those who’ve come into contact with floodwater, please take your leptospirosis prophylaxis ASAP: 2 capsules doxycycline 100mg. Single dose. Just once. Take with food and avoid taking with dairy products. DO NOT GIVE to children or pregnant women, or those who are allergic. For children and pregnant women, look for alternates via your family doctor. Thanks! (Source: Pao Pei Salvan/ Dr. Jae Salvan.)


Classes at all levels in Metro Manila & Rizal province have been suspended Monday and Tuesday, Sept. 28-29.

UP Diliman Chancellor Cao to All Deans:

“If there are faculty, staff, students stranded in your colleges, let them spend the night. Alumni Hostel and University Hotel are already full. Eateries in the Shopping Center are also open. Thanks much.”

Stay strong, everyone.

Read about my own personal Typhoon Ondoy /Ketsana here.  You can also check out my previous posts on Typhoon Ondoy /Ketsana here.


7 thoughts on “A List of Typhoon Ondoy Hotlines, Links and Resources

  1. Dear People of the South, lets help out victims of our neighboring communities.
    Seagulls Flight Foundation Inc. Office will be open for any donations like non-perishable food, medicines, blankets, clothes, footwear, and water.
    Unit 504 Park Trade Center, Madrigal Business Park, Ayala Alabang, Muntinlupa.
    Tel nos. 8094847/8098776.
    We will coordinate with Rotary Club of Paranaque South to mobilize more resources.
    To those who have made their pledges, thank you very much.

    A lot of people need our help. Lets make it happen.
    Feel free to REPOST. 🙂

  2. Update as of September 28, 2:00PM:

    According to Philippine National Police spokesman Senior Superintendent Leonardo Espina, you can text the names of missing persons to the relief and rescue command posts located in Marikina, Quezon City, Pasig City and Cainta, Rizal. Needless to say, Marikina, Quezon City, Pasig and Cainta are the four areas badly hit by Typhoon Ondoy /Ketsana.

    For Marikina: coordinate with Mon Santiago at +63920.9389914
    For Quezon City: coordinate with Teresa Amarillo at +63921.6555262
    For Pasig City: send text to +63918.9356318;
    For Cainta: +63917.5606241.

  3. THE CAN MOVEMENT is leading an outreach program for those who were devastated by the typhoon ONDOY called [Project Generosity]. If by any chance you have friends or know anyone around Alabang,Las Pinas or Paranaque area who would want to donate and volunteer for a good cause kindly refer us to them or they can contact us for inquries.

    We would really appreciate if everyone can work and cooperate with one another to be able to help those others in dire need of help… they can contact us along with your name for inquiries and the address for drop offs:

    0915 538 5113 – Nicole M. (Vivere Suites; Notify first)
    0906 349 6206- Micaela Lanting. (Ayala Alabang Village)

    0915 415 1319 – Chiara Garcia

    0927 580 9917 – Ysa Mendoza (BF Homes Paranaque)

    0917 807 2495- Jen Mizzi ( Aguirre Ave / BF Homes Paranaque)

    0922 845 3075 – Cheska Lesaca
    ( Elizalde Ave / Tropical Ave / Concha Cruz Drive / BF Homes)

    0905 221 8363- Katrisse Angulo ( SM Southmall / Alabang- Zapote road)

    0917 517 2788- Miko Isooka
    (Legacy Village / Southville International School and Colleges / BF Homes Las Pinas)

    0916 235 4597 – Yuzo Machida ( BF Resort / Las Pinas)

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