cebupacificsucks.multiply.com

tama na ang ginagawa ng gagong capitalistang ito

And yes, I hope to see you again soon. Cheers!

Here’s a comment posted by another friend of ours, this time by Sasa Carlos:

I experienced their awful Customer Service in Hong Kong. They are represented by a company in HK and are not properly trained.

When our flight was moved to 9pm (from 11am!) last Christmas, they made all the passengers wait for an hour, standing at the check-out counter, before even telling us what was happening. Not even a “We are sorry for having you wait here but are solving some internal problems. We will update you soon.” Not even that.

Needless to say, there were some irate passengers, Chinese & Pinoys, who called for the manager. The manager wasn’t equipped to handle them either because we had another 30 minute show of shouting back and forth and nothing got solved.

After more than an hour, they gave us round trip fare coupons as their apology. They could have managed this better had they been properly trained to service customers.

My other disastrous experience with them was at the Cavite Robinson’s branch. The customer service woman was downright rude and didn’t bother letting me finish my explanation about Balikbayans not needing to pay for Travel Tax. She interrupted me to say, Basta, you have to go to the Department of Foreign Affairs to waive that tax. She couldn’t explain to me about the Travel Tax counter at the airport as a representative of the DFA.

I’m still not prepared to fly PAL though. I’ve used PAL for more than 15 years and I’ve always, always been extremely disappointed with their tardiness, poor customer service and lack of professionalism.

Oh well, between the 2 airlines, I’d grit my teeth and still go with Cebu Pacific. At least the flight, although re-scheduled, will eventually fly. With PAL, they often just cancel it altogether, leaving you stranded in the airport!

Thanks for sharing, Sasa.

Here’s another comment posted by another friend of ours, this time by Christine:

i still think PAL is the best so far. not perfect but compared to the rest, i think i won’t ever ride again other local airlines.. tsaka mas gusto ko magpunta sa NAIA centenial airport kesa Manila IA. hehe.

Thanks for sharing, Christine.

Here’s a comment posted by a friend of ours, Jay Ignacio:

I wrote them a letter regarding the horrible experience I had with their ground crew in Guangzhou last February. They are assholes.

My mom died on Feb 8, the second day of Chinese New Year, and we had to wait a week for the crematorium to open - Guangzhou had only one. When we finally got to cremate her, we had to stay an extra week for all sorts of bureaucracy. After 12 days of getting stranded and being helpless, obviously all i wanted to do was go home with her ashes.

My mom had a roundtrip ticket, but these pricks were charging me for an extra luggage. And then all sorts of nasty things happened when i tried to explain to them that her ticket is still valid and so she should be entitled to some luggage space even though she’s already dead, blah-blah.

Major, major assholes. The lot of them.

Thanks for sharing, Jay.

cebu pacific sana malugi ka o tanggalin mo sa pwesto mga walang kwenta staff.

- singapore april 28, 2008
- anonymous na lang muna kc may refund pa ako sa cebu pacific
na hanggang after 5 months hindi pa nila nabibigay. kita mo na
mukhang pera na wala pa customer service

But I am afraid we wordpress.com bloggers DON’T have access to our template, so we can’t make Addthis automatically appear in the footer of each post.

So, I have figured out a way to have Addthis under wordpress.com blog posts.

Enjoy!

See you soon again. Maybe at a yoga class with Phoebe and Jayvee?